Terms of service
Terms of Service
Last Updated: 17 September 2025
Welcome to Capa Design LLC (“Capa Design,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website https://capajewelry.com, including any purchases of jewelry products made through our online store (the “Site”). By accessing or using the Site, you agree to be bound by these Terms. Please read them carefully before placing an order.
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1. Company Information
Capa Design LLC is a company registered in the State of Florida, United States. Our jewelry is designed and handcrafted in Colombia and shipped internationally.
Company Name: Capa Design LLC
Address: 1155 Brickell Bay Drive, Miami, FL 33131, USA
Email: sales@capajoyeria.com
Phone: +1 (786) 651-5401
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2. Online Store Terms
• By using this Site, you represent that you are at least the age of majority in your state or country of residence.
• You may not use our products for any illegal or unauthorized purpose.
• You must not transmit any viruses, worms, or code of a destructive nature.
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3. Products and Availability
• All jewelry is handmade, which means there may be minor variations in color, texture, or finish compared to the product photos. These variations are not considered defects.
• We reserve the right to limit the sales of our products to any person, region, or jurisdiction.
• We reserve the right to discontinue or modify any product at any time without notice.
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4. Pricing and Payment
• All prices are listed in U.S. dollars (USD).
• Prices may change without prior notice.
• Payment must be made in full at the time of order through the payment methods provided on the Site.
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5. Shipping and Delivery
• Orders are fulfilled from Colombia and shipped internationally. Shipping times may vary depending on destination and customs clearance.
• Customers are responsible for any customs duties, taxes, or import fees required by their country of residence.
• We are not responsible for delays caused by carriers, customs, or force majeure events.
For details, please review our full Shipping Policy.
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6. Returns, Exchanges, and Refunds
• We accept returns and exchanges within 30 days of delivery, provided that items are unworn, unused, in their original packaging, and accompanied by proof of purchase.
• Custom orders, personalized pieces, sale items, and gift cards are final sale and cannot be returned.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• Approved refunds will be processed to the original method of payment within 5–10 business days.
For details, please review our full Refunds & Exchanges Policy.
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7. Intellectual Property
All content on this Site, including but not limited to text, images, logos, graphics, and designs, is the intellectual property of Capa Design LLC and may not be reproduced, copied, or used without our prior written consent.
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8. Limitation of Liability
• Jewelry should not be exposed to chemicals, perfumes, salt water, or strong impacts. We are not responsible for damages caused by misuse or improper care.
• To the fullest extent permitted by law, Capa Design LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or Site.
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9. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles.
In the event of a dispute, both parties agree to first attempt to resolve the matter amicably before resorting to litigation.
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10. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms at any time. Changes will take effect immediately upon posting to this page.
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11. Contact Information
If you have any questions about these Terms, please contact us at:
📧 Email: sales@capajoyeria.com
📞 Phone: +1 (786) 651-5401
🏢 Address: 1155 Brickell Bay Drive, Miami, FL 33131, USA